Shipment Processing Time

All orders are processed within the date and time slot chosen on the checkout page. All dates and time slots represent the timings of the Syrian Arab Republic which is (GMT+3). We DO NOT guarantee the delivery to be on time, however we do try our best to deliver within the time slot chosen by the customer.

If we are experiencing a high volume of orders, deliveries may be delayed by a few hours. Please allow additional a couple of hours for delivery. If there will be a significant delay in delivering your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Delivery & service charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Delivered Confirmation email once your order has been delivered to the receiver.

Contact Us

For more information about our shipping & delivery policies, if you have questions, or if you would like to make a complaint, please contact us by e-mail at